FAQ

About EGP nicotine pouches

What is EGP nicotine pouch?

Nicotine pouches are small, white, tobacco-free bags,the nicotine pouches are placed orally between your gums and lip. these products provide the perfect solution to consumers who wish to continue to enjoy the pleasurable effects of nicotine without the negatives of tobacco use.

What Are the Benefits of Using Nicotine Pouches?

The most notable benefit of using these products is that you do not consume any tobacco. As a result, you can avoid its harmful effects, such as gum disease and tooth loss.

①.A way to quit or reduce intake

②.Hour-long satisfaction that keeps cravings at bay

③.Smoke-free and reduce the dangers of second-hand smoke

④.Tobacco-free,avoid most of the hazards of smoking

How to choose the right EGP nicotine pouch for newcomers?

Regular strength(known as newbie pouches)are some of the best selling and range from 3mg/pouch to 9 mg/pouch, suitable for new users and those looking for a gentle, easy-going buzz.

A step up is the strong level, which features products in the 9 mg/pouch to 15 mg/pouch range that deliver solid kicks

At the furthest end of the spectrum are extra-strong pouches, containing up to 22 mg/pouch(Equivalent to 60mg/g)! Not for the faint-hearted, but super stimulating and satisfying for those who can handle such power.

How to use the EGP nicotine pouch?

Peel off the label on the side and open the lid

Place the pouch between your upper lip and gums

Wait 1-2 minutes for nicotine release and use for about 40 minutes

Place the wasted pouch at the top layer

Where the EGP nicotine pouch is applied?

This has become particularly popular with the modern nicotine user who wants an invisible experience, shielded from curious eyes and questions. Europeans are throwing away their cigarette packs for an EGP nicotine experience that can be used anywhere; at your wedding recital, on the plane, at meetings – even on your first date!

Who should not use EGP nicotine pouches?

Not for use by minors,

Not for use by people allergic to nicotine

Not for use in patients with heart disease.

Cardiovascular disease, hypertension, moderate to severe liver disease, severe kidney disease

duodenal and gastric ulcers, diabetics, hyperthyroidism and pheochromocytoma with caution

How much nicotine is in a EGP nicotine pouch?

EGP nicotine pouches come in different strengths: From 3mg to 22mg of nicotine per pouch. We can also customize according to your requirements.

How long do the effects last?

Our pouches are designed to last up to 1 hour but can vary from user to user. Most users enjoy our pouches for 30-50 minutes.

Can I chew my EGP nicotine pouch?

While EGP nicotine pouches aren’t intended to be swallowed, the nicotine and other food-grade ingredients found in EGP are not harmful to adults if consumed in small quantities. if you accidentally swallow a pouch and are feeling unwell please contact your doctor.

How many pouches are in a can?

20 pouches of 1 Can

Why do you feel a tingling sensation?

The product has a somewhat elevated pH level which may cause a burning sensation. It also contains nicotine, which is a stimulant and is what gives you a tingling sensation.

How long does the tingling/burning last?

Differs from person to person. For some people throughout the use of a pouch, for others it subsides after some minutes.

Where is EGP nicotine pouch produced?

EGP is produced in Shenzhen hankang Technology Co., Ltd factories. The production follows high demands placed on food production.

Does EGP nicotine pouch discolor teeth?

EGP does not discolor enamel. However, as with most things, it cannot be completely ruled out that there may be a small risk that EGP may cause discoloration of teeth.

When does EGP nicotine pouch expire?

For the freshest possible experience, enjoy EGP any time before the "best before" date printed on the bottom of every can. General shelf-life of two years,There's no risk or harm in using EGP after the "best before" date, but the flavor and nicotine experience might be reduced.

Do EGP products contain tobacco?

EGP products are tobacco-leaf-free.

Are EGP pouches the same as Snus?

No. Snus is a pasteurized product made of tobacco leaf. EGP is tobacco leaf-free.

Does EGP have an age-restriction for purchase?

Yes, EGP contains nicotine and is available for purchase only by consumers age 18 and older.

Can You Swallow Spit from EGP Pouches?

Yes, you can absolutely swallow your saliva while using EGP nicotine pouches, but it is likely this will eventually irritate the tissues of your throat. Whether you swallow your saliva or not while using EGP pouches is really more about your personal preference. Some people don’t like swallowing their saliva while using pouches because they don’t like the taste—or how they feel afterwards. Others, however, enjoy swallowing their saliva from EGP nicotine pouches, mostly because swallowing your saliva while using the nicotine pouch increases your absorbed nicotine level.

How Many Nicotine Pouches Can I Consume?

Most users consume around half a can of nicotine pouches per day, which is about 8-12 portions a day. Of course, there are outliers who consume far more or less in a day as well.

That number would change based on very specific factors like age, weight, health, etc. How many EGP pouches a day you consume, or should consume, completely varies from person to person. 

Our most useful advice on this matter is for you to listen to your body and assess how the nicotine pouches are making you feel. If you’re continuing to feel nauseous or having trouble sleeping, then, chances are you’re consuming too much nicotine at a time.

Does EGP need to be refrigerated?

Nope, refrigeration isn't necessary. EGP should be stored at normal room temperature and humidity. High temperatures or high humidity over extended periods of time could reduce EGP's performance.

About EGP factory

What is the EGP Company?

Shenzhen EGP Technology Co., Ltd Chinese name is Shenzhen hankang Technology Co., Ltd. Located in Shenzhen, Guangdong Province, China, we mainly produce nicotine pouches, nicotine pouch bursting beads and extremely strong nicotine pouches., etc. Do both OEM and ODM.

Why EGP?

EGP has its own factory with a wide range of flavors and nicotine strengths, with the most competitive quality and prices. The recipes are adjusted according to market needs, no stock is issued and all products are made to be the freshest available, with high satisfaction feedback in the European and American markets.

How productive is the EGP?

We have ten high-speed production lines with a monthly production capacity of 3 million packs.(produce 80,000-100,000 boxes per day) From synthetic nicotine to nicotine pouches, with a full range of production technologies.

Where can I buy EGP's products?

You can leave us a message from the bottom of our website and one of our sales people will contact you. Or get in touch with us on our Facebook and Instagram pages, which have our social media contact portal below the website.

How about working with EGP?

EGP is looking for wholesaler partners in all countries, look for our contact details at the bottom of the website and get in touch with a sales person to work with us.

Delivery and taxes

To which countries do we deliver goods?

We deliver products throughout Europe and many other countries. The entire list of countries is shown to buyers when ordering. You can find out more by contacting our online consultants or our sales.

Is delivery legal to these countries?

Yes. We only delivery products to countries where they are completely legal. First of all, this is done for the safety of our customers. So be sure to find out your national policy before buying nicotine nicotine bags, if you are not sure you can consult our sales.

How long does it take to deliver goods?

Usually it takes about a week to do samples, except for remote areas shipping generally 7-14 working days, remote areas take a little longer, depending on the specific shipping address.

How will my order shipped?

Shipping methods may vary according to addresses:

Currently we are using DHL, UPS, China Postage etc.

What should I do if my package is damaged ?

In addition to the outer packaging, your items are equipped with an internal protective film. If the package is damaged, open it to see if the product is damaged. If it is not damaged, you can still use it. If the product is damaged, please contact our customer service by sending messsage within 48 hours after receiving the product, and our customer service will reply your email within 24hrs. We will continuously improve customer purchasing experience and will try our best not to let this happen.

Do I need to pay import tariff by myself?

Usually we send the courier with DDP, but if the customer requests to clear customs himself we are allowed to do so. 

Will I receive a tracking number for my order?

Once your order has been shipped, you will receive a delivery confirmation including your order’s tracking number, which you can also view in the Order History of your customer account.

Can I use my own forwarder?

We are EXW. It would be great if you have your own freight forwarder. If not, don’t worry. We have long-term cooperative logistics companies to solve transportation problems for you.

What payment methods are supported?

We support payment by PayPal and TT

Warranty

What is NOT covered by EGP Warranty Policy?

  1. Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes; 2.  Damage caused by the device or pod being exposed to or coming into contact with moisture (e.g., liquids, water, or rain, extreme humidity, unusual heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g., sand, food, dirt or similar substances);
  2. Damage caused by operating the device or pod outside the guidelines of permitted or intended use as described by EGPin the device or pod documentation;
  3. Damage caused by unauthorized modification to alter functionality or capability;         
  4. Damage (1) attributable to accessories or attachments not authorized or recommended by EGPor (2) attributable to accessories or attachments authorized or recommended by EGP but where usage of those accessories or attachments was outside of normal or recommended use;
  5. Cosmetic damage occurring through wear and tear, including but not limited to scratches, dents, and broken plastic;
  6. Any device or pod where the Serial Code has been tampered with, erased, obscured, or is found to not be genuine;
  7. Degradation of batteries from normal use (please contact EGPGlobal Care Team for more information on battery degradation);
  8. Damage caused by unauthorised opening, disassembling or tampering with your device or pod in any way; and
  9. Devices or pods purchased from unauthorized retailers.

What should I do if my nicotine pouch is a faulty one?

Please send the message and provide pictures/videos to explain specific problems, our support team will response within 24 hours and help you with the issue.

Can I enjoy after-sales services on the official website if I buy EGP products from other channels?

First thank you very much for choosing EGP, we recommend you contact your seller for after-sales service if you buy from other channels, on the other hand, you can always contact us for support.

What does EGP warranty cover?

only warrants the device and pod against defects in materials and workmanship that arise under normal conditions and use.